Using the popular mobile application WhatsApp, a mobile learning intervention was developed and designed to strengthen supervisory support for CHWs in Kenya. 6 months of conversations were analyzed and CHWs and supervisors interviewed to determine how WhatsApp was used in these settings. This preliminary data suggests that CHWs and their supervisors can be effectively trained to tailor their communication in ways that will improve supervisory support, however further research should be conducted.
CHWs importantly deliver health care services to communities when shortages in the healthcare workforce exist. However, as their workload increases, CHW abilities to provide quality healthcare may be compromised. Using a cluster-randomized trial in Zimbabwe, CHWs were surveyed to assess the association between demographic and work characteristics and task performance. CHWs who made more referrals shared many common demographic and work characteristics, implying that these factors influence performance.
Daniel Palazuelos, Partners In Health, and Dr. Kevin Fiori, co-founder of Hope Through Health, discuss Dr. Fiori’s organization and global health. Hope Through Health is an organization dedicated to health care delivery in Togo and faced many challenges in its beginnings, but now successfully utilizes community health workers to empower the community and has increased the capacity of the community to hold the health care system accountable for quality and effective health care.
Daniel Palazuelos, Partners In Health, sits down with Debbie Singh to discuss her experiences working with CHW’s in Uganda. Singh uses Partners In Health’s CHW Framework, 5-SPICE, in Uganda with an emphasis on the importance of trust.
USAID's 2016 Acting on the Call Report provides updates from the program that aims to end preventable maternal and child deaths in 25 priority countries, which together accounted for more than two-thirds of child and maternal deaths worldwide.
This full version of a previous feature goes into detail about CHWs and mental health. CHWs encounter psychosocial issues on a daily basis, but their training does not cover this area. This paper discusses the role CHWs can potentially fill in regards to mental health care, the evidence showing the effectiveness of such care, and World Vision’s approach to training CHWs in mental health care issues.
Tuberculosis is one of the leading causes of death throughout the globe, though treatment exists and is effective. In order to combat drug resistant tuberculosis, community-based directly observed treatment (DOT) is recommended by the World Health Organization, in which a supervisor observes the patient swallow their anti-tuberculosis medication. While highly praised, this method has been inconsistent in the past. This study looked at the effectiveness of community-based DOT for tuberculosis treatment.
A randomized trial evaluates the effectiveness of a CHW program in Kenya which implements home visits or calls to new mothers three days after delivery. Surveys were utilized to measure compliance, self-reported health problems, care-seeking behaviors, and postnatal knowledge and practices among new mothers who received one of three randomly assigned postnatal care practices. Results showed that mothers who received CHW home visits were more likely to recognize postnatal problems and seek care for those problems than mothers who received a phone call or standard care.
World Vision’s Access – Infant and Maternal health (AIM Health) Program met its five-year goal of reducing infant and maternal mortality in most of the ten Area Development Program (ADP) sites in which it was implemented.
Using a life history approach, 26 Northern Ugandan health workers with experience working in the public and private not-for-profit (PNFP) sectors were interviewed to reveal their experiences both during and after the Northern Uganda conflict and to better understand what influenced these health workers to move between these two sectors. Most workers moved from the PNFP to the public sector, as during the conflict PNFP was more stable and offered better quality training. After the conflict, the public sector was rebuilt and offered more for health care workers.